FAQ

2662684 ALBERTA INC.

© 2026, 2662684 ALBERTA INC. All Rights Reserved.

AnaZoul is a registered trade name of:

 2662684 ALBERTA INC.

1- How does AnaZoul™ protect my money from local currency inflation?

When you send cash back home like to Egypt or Sudan via traditional remittances, the funds are subject to rapid local inflation and high transfer fees. With AnaZoul™, you lock in the purchase in stable Canadian Dollars (CAD). Your family receives physical, concrete food packages and essentials exactly as described, ensuring 100% of your money goes directly toward their physical well-being.

2- How do my family members know a box is coming?

The exact second your payment clears in Canada, our automated system sends a localized WhatsApp message to your family's phone number provided at checkout. The message informs them who sent the package and lets them know a local delivery coordinator will call within 48 hours to confirm the delivery window.

3- Who prepares and delivers the boxes?

We do not store inventory ourselves. AnaZoul™ operates as a trusted software platform partnering directly with vetted Sudanese-owned and Egyptian-owned grocery wholesalers and large supermarkets established in Cairo and safe zones across Sudan. They pack fresh, authentic products from their existing warehouse inventory, which are then handed over to local courier drivers.

4- What happens if a delivery area becomes unsafe or inaccessible?

The safety of your family and our delivery teams is our highest priority. If an area becomes temporarily inaccessible due to local situations, we will contact your family via WhatsApp to coordinate a safe-zone pickup hub or allow them to nominate an alternative address. If no safe delivery can be completed within 7 business days, AnaZoul™ will issue a 100% refund straight back to your Canadian payment method.

5- Is there an option for the receiver to pick the package themselves to save on delivery?

Yes, it is all up to you and our vendor will let you both know once the package is ready for pick up.


6- How do I know my family actually received the package?

To provide complete transparency, our delivery couriers are required to take a delivery confirmation photograph (with the recipient's permission) or collect a signed receipt upon doorstep delivery. This proof is automatically routed straight back to your email or WhatsApp in Canada or wherever you are so you can see your family safe and supported.

7- Which payment methods do you accept?

We accept all major Canadian and international credit cards (Visa, Mastercard, Amex), Visa Debit, Apple Pay, and Google Pay. All transactions are fully secured and processed via Canadian financial compliance standards.


Can't see what you're looking for? 
Please contact us and we'll be more than happy to answer your enquiry as soon as possible.